maimunLegal Notice
We at maimun operate an online gaming and sportsbook platform available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. This legal notice outlines the terms under which we operate, the restrictions that apply to our service, and the responsibilities of users who access maimun.
Our maimun platform is subject to the laws of the jurisdictions in which we operate. We comply with anti-money-laundering regulations, data protection laws, and consumer protection standards. We also maintain transparent account practices, documented support response times, and clear dispute resolution procedures.
This notice is not a substitute for our full terms and conditions or privacy policy. If you have legal questions about maimun, contact our legal team using the channels listed at the end of this page.
Service Scope and Availability
We at maimun provide our services only in jurisdictions where local law permits online gaming and wagering. We do not operate in regions where such activities are prohibited by law. Our service scope changes as legal landscapes evolve, and we update our availability accordingly.
Users are responsible for verifying that maimun is available in their jurisdiction before creating an account. If you access maimun from a jurisdiction where it is prohibited, you do so at your own legal risk. We are not liable for legal consequences arising from your use of maimun in prohibited jurisdictions.
Our maimun platform operates across multiple game categories — football and live sports (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Not all game categories are available in all jurisdictions.
Account Eligibility and User Responsibility
Account eligibility on maimun is determined by applicable law in your jurisdiction. We do not set a fixed age requirement across all regions; instead, we comply with the legal age of majority in each jurisdiction where we operate. During account creation, you confirm that you meet the eligibility requirements of your jurisdiction.
Our identity verification process (KYC) confirms your identity and age through government-issued documents. If our system detects that you do not meet eligibility requirements, we close your account and return any funds to your original deposit method. We do not knowingly permit ineligible users to access maimun.
Users are responsible for verifying that their access to and use of maimun complies with the laws of their own jurisdiction. It is your responsibility to check whether online gaming is permitted where you live, whether you meet the legal age requirement, and whether any other local restrictions apply to your participation.
- Service availability
- maimun operates only where local law permits. Users must verify availability in their jurisdiction.
- Account eligibility
- Eligibility is determined by applicable law. We verify identity and age during KYC.
- User responsibility
- Users are responsible for ensuring their access complies with local law.
- Prohibited jurisdictions
- We do not operate where online wagering is prohibited by law.
Payment Methods and Financial Compliance
We at maimun accept deposits and process withdrawals through Indonesia's leading payment channels. Our e-wallet partners include DANA, e-wallet, mobile banking, local payment, and online payment. We also support e-wallet for scan-and-pay top-ups and bank virtual-account transfers via mobile banking, local payment, online payment, and e-wallet.
All payment transactions on maimun are subject to anti-money-laundering (AML) compliance checks. We may request additional documentation to verify the source of funds or the legitimacy of large transactions. We reserve the right to decline deposits or freeze accounts if we detect suspicious activity.
Withdrawals are processed to your original deposit method. We do not redirect funds to third-party accounts. Compliance holds may apply to withdrawals; we notify you of the reason and expected resolution timeframe.
Account Terms and Conditions
By creating an account on maimun, you agree to our terms and conditions. These terms govern your use of our platform, your rights and obligations, and our liability limitations. You can access our full terms from the footer of this site.
We reserve the right to suspend or close your account if you violate our terms, engage in fraudulent activity, or use maimun in violation of local law. If we close your account, we will notify you and process any outstanding withdrawals subject to compliance requirements.
We do not guarantee outcomes or promise returns on any wagers or games. Our maimun platform offers markets and games where you place wagers or play for entertainment. Your account balance reflects deposits, winnings, losses, and withdrawals.
Dispute Resolution and Complaints
If you have a complaint about maimun, contact our support team. We maintain a formal complaints process outlined in our terms. Our support team responds to complaints within documented timeframes — typically within 24 hours on business days.
If you are not satisfied with our response to a complaint, you can escalate to our senior management team. We are committed to resolving disputes fairly and transparently. If you believe we have violated applicable law, you may have the right to lodge a complaint with your local regulatory authority.
Limitation of Liability
We at maimun provide our platform on an "as is" basis. We do not warrant that our service will be uninterrupted, error-free, or secure. We are not liable for losses arising from technical failures, network outages, or unauthorized access to your account (unless caused by our negligence).
We are not liable for losses arising from your use of maimun in violation of local law or our terms. We are not liable for losses arising from your failure to protect your account credentials or your failure to verify that maimun is available in your jurisdiction.
Our liability for any claim arising from your use of maimun is limited to the amount you have deposited on our platform. We are not liable for indirect, incidental, or consequential damages.
Intellectual Property
All content on maimun — including text, images, logos, game software, and market data — is owned by us or our licensors. You may not reproduce, distribute, or modify this content without our permission. You may not use our trademarks or logos without our written consent.
Our maimun platform includes software licensed from third parties. These licenses are subject to their own terms, which we comply with. You may not reverse-engineer, decompile, or attempt to extract the source code of our platform.
Data Privacy and Protection
We collect personal data during account creation, identity verification, and payment processing. Our privacy policy (linked in the footer) explains in detail what data we collect, how we use it, and your rights regarding your data. We protect your data using industry-standard security measures and do not sell it to third parties.
We comply with data protection laws applicable in the jurisdictions where we operate. We may transfer your data to countries outside your jurisdiction; we apply the same security standards globally.
Third-Party Links and Content
Our maimun platform may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of third-party sites is subject to their own terms and privacy policies.
Changes to This Legal Notice
We may update this legal notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our maimun platform. Your continued use of maimun after we post changes constitutes your acceptance of the updated notice.
Contact for Legal Inquiries
If you have legal questions, compliance inquiries, or formal complaints about maimun, contact our legal team. We acknowledge legal inquiries within 24 hours on business days and provide an expected resolution timeframe. For urgent matters (suspected fraud, account security breaches), contact our support team via live chat or phone — these channels allow faster escalation to our compliance team.
Our support team operates Monday through Sunday during standard business hours. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), response times may extend, but critical security issues receive immediate attention regardless of the time.
You can reach our legal team through the contact form on our site or by emailing [email protected]. We maintain a formal complaints process and are committed to resolving disputes fairly and transparently.
Jurisdiction and Compliance Information
Service availability
We at maimun provide our services only in jurisdictions where local law permits online wagering and gaming. Our platform is not available in regions where such activities are prohibited by law. We do not operate in jurisdictions that have explicitly banned online gaming, and we do not circumvent local restrictions through technical workarounds or proxy services. We maintain a list of supported regions and update it as legal landscapes change. Account holders are responsible for verifying that their own jurisdiction permits access to maimun before creating an account or depositing funds. If you are uncertain whether maimun is available in your location, contact our support team for clarification. We provide general information about service scope but cannot offer legal advice. Our commitment is to operate only where we are legally permitted to do so, and to be transparent about the jurisdictions we serve. We do not make claims about being licensed in any specific country or region. Our service availability is determined solely by applicable law in each jurisdiction.
Account eligibility
Account eligibility on maimun is determined by applicable law in your jurisdiction. We do not set a fixed age requirement across all regions; instead, we comply with the legal age of majority in each jurisdiction where we operate. During account creation, you confirm that you meet the eligibility requirements of your jurisdiction. Our identity verification process (KYC) confirms your identity and age through government-issued documents. If our system detects that you do not meet eligibility requirements, we close your account and return any funds to your original deposit method. We do not knowingly permit ineligible users to access maimun. If you believe your account has been closed in error, contact our support team with documentation of your eligibility, and we will review your case. Our approach prioritizes compliance with local law while respecting the privacy and dignity of account holders. We do not display age badges or account controls tooling on our platform, as these are not appropriate for a jurisdiction-restricted service.
Local-law responsibility
Users of maimun are responsible for verifying that their access to and use of our platform complies with the laws of their own jurisdiction. We provide a service in supported regions, but we cannot monitor every user's local legal situation. It is your responsibility to check whether online gaming is permitted where you live, whether you meet the legal age requirement, and whether any other local restrictions apply to your participation. If you access maimun from a jurisdiction where it is prohibited, you do so at your own legal risk. We are not liable for legal consequences arising from your use of maimun in jurisdictions where it is not permitted. We encourage you to consult local authorities or legal counsel if you are uncertain about your jurisdiction's laws. Our support team can provide general information about service scope and our terms, but we cannot offer legal advice specific to your situation. Your continued use of maimun constitutes your acknowledgment that you have verified compliance with local law.
Data and privacy scope
We collect personal data during account creation and verification to comply with anti-money-laundering (AML) regulations and prevent fraud. This data includes your name, government ID number, phone number, email address, and bank or e-wallet details. We also collect transaction data (deposits, withdrawals, wagers) to maintain accurate account records and detect suspicious activity. Our privacy policy (linked in the footer of this site) explains in detail what data we collect, how we use it, how long we retain it, and your rights regarding your data. We store your data securely using industry-standard encryption and access controls. We do not sell your data to third parties or use it for marketing without your explicit consent. You have the right to request access to your data, correct inaccuracies, or request deletion subject to legal retention requirements. Contact our support team or our legal team to exercise these rights. We may transfer your data to countries outside your jurisdiction; we apply the same security standards globally.
Contact for legal inquiries
If you have legal questions, compliance inquiries, or formal complaints about maimun, you can contact our legal team via email or through the contact form on our site. We acknowledge legal inquiries within 24 hours on business days and provide an expected resolution timeframe. For urgent matters (suspected fraud, account security breaches), contact our support team via live chat or phone — these channels allow faster escalation to our compliance team. Our support team operates Monday through Sunday during standard business hours. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), response times may extend, but critical security issues receive immediate attention regardless of the time. We maintain a formal complaints process outlined in our terms. If you are not satisfied with our response to a complaint, you can escalate to our senior management team. We are committed to resolving disputes fairly and transparently. If you believe we have violated applicable law, you may have the right to lodge a complaint with your local regulatory authority.